Apologies for any confusion caused. As our products are made to order, we require some time for preparation, followed by an additional 7-15 business days for shipping. Your kind understanding is greatly appreciated. You can find the detailed tailoring and shipping times on the product page.

Once your order is ready, we will promptly arrange shipment and send you a confirmation email with the tracking number. If you haven’t received the confirmation email by the estimated shipping date, please don’t hesitate to reach out to us.

Yes, you can cancel your order. There are two scenarios for order cancellation:

1. Unpaid Orders: Orders that are not paid will automatically be canceled after 1 day.
2. Paid Orders: If you haven’t received a shipping notification email yet, you can contact us within 24 hours to request a cancellation.

Please be aware that orders that have already been shipped cannot be canceled. In such cases, kindly wait for your package to arrive. You may choose to keep the item or return it for a refund. Do not refuse the delivery, as undelivered packages might be destroyed by the third-party logistics provider.

Vibrara offers worldwide shipping, delivering to nearly every country across continents including North and South America, Europe, Asia, Africa, Oceania, and beyond.

We partner with reputable international carriers to guarantee that your package reaches its destination safely and reliably.

If your location is not listed during checkout, feel free to contact us for assistance.

Vibrara is committed to providing you with a seamless and enjoyable shopping experience. Please note that we currently accept PayPal as our payment method. To place an order, simply select your desired items and add them to your cart. For added convenience, we recommend registering an account with us. This way, you can easily manage your account, view order details, and check the status of your purchases without having to re-enter your information each time.